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Water

Licensed Wastewater Management You Can Trust

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Our Licences

Licences are granted to provide wastewater services across England and Wales. Operating under the New Appointment and Variation (NAV) regime meaning we serve specific geographic areas with wastewater services where developers or large users choose SewerCo instead of the regional incumbent.

Through Ofwat’s approval process, demonstrating that we have the resources, capability, and commitment to provide reliable wastewater services. Licences ensurethat all customers are guaranteed to be no worse off than they would

Water Company Appointments

Water companies that operate public water networks hold appointments as water undertakers, and those that manage wastewater networks hold appointments as sewerage undertakers under the Water Industry Act 1991.

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Our Regulators

The water industry in England and Wales operates under strict regulatory oversight to protect both customers and the environment. At SewerCo, we work closely with key governing bodies to ensure full compliance with our licence obligations, maintain high standards of service, and uphold our responsibility to deliver safe, reliable, and sustainable wastewater management.

Environment Agency

The Environment Agency (EA) seeks to maintain and improve the quality of ‘raw’ water in England and Wales, and is responsible for issuing water companies with abstraction licences.  The EA is concerned with the quality of fresh surface and underground water, marine and estuarial waters, and strives to prevent/reduce the threat of water contamination.

CCWater

Customers are represented in the water industry by an independent body called the Consumer Council for Water (CCWater).  CCWater acts on behalf of water and sewerage customers in England and Wales.

DEFRA

The Secretary of State for Environment, Food, and Rural Affairs has overall responsibility for all aspects of water law and policy in England, including waster supply, water resources management and regulatory systems for the water environment, drinking water and water industry.

Ofwat

The Water Services Regulation Authority (Ofwat) is the economic regulator of the water and sewerage industry in England and Wales. Ofwat acts independently from the Government and aims to provide consumers with value for money. Ofwat establish the limit on how much individual water companies can charge their customers, and aims to protect the standard of service customers receive from their supplier

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